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This article will be explaining the chief features that your restaurant business’s ERP system should be built with.

The benefits of ERP are countless. That is the reason why most enterprises and companies are considering ERP software development as a quirky way to strive in the fast-paced business environment. It did not just help the workers or employees of the organisation to get their jobs done easily, but also help them realise higher profits by achieving higher operational excellence. Restaurant businesses are doing the same too. Choosing an appropriate system will help them organise and ease their tasks of order taking, table management, invoice generation and payment, time-keeping, quality reporting, and so forth. Running a restaurant business is quite tough with so many operations and round of tasks. An ERP is thus the ‘need of the hour’ that help restaurant managers take care of everything. So, before you pick a smart ERP solution, here are the compelling features that it should be consolidated with.

Mega-menu setup

There should be a comprehensive menu which will make it easy for the counter manager to manage the list of all foods, categories, sub-categories, prices, and make pricing adjustments. It should operate as the POS through which they make changes in the menu programming any time such as a special price change, an item addition, generate discounted prices, create coupon offers and happy hours.

Kitchen management

There should be a dashboard feature for kitchen management that will help the cooks and kitchen staff to keep track of the stock of raw products, manage their purchases, look out at the orders placed sequentially, get recipes of the meals and manage other kitchen tasks.

Easy order management

There should be a specific order management system in the ERP to help the restaurant owners manage the orders and deliver them at the table in an organised way with no chance of chaos. From receiving the orders, generating tickets, to managing the tables and reservations, it should help all. What’s the most important matter to look out in order management feature is easy user-interface so that the restaurant staff do not have to toil hard in using it.

Reporting and analysis of customer data

Tracking the sales and profits at regular intervals is essential to have an eye on the business performance of the restaurant. The ERP system should help the restaurant’s marketing professionals in that with comprehensive reporting.  With it, they should be able to extract data of customer purchases, repeat customers, best-selling items, seasonally most demanded items, and so forth. With the data of the most frequent customers of the restaurant, the owners can eventually initiate loyalty schemes or offer special discounts.

Employee management with payroll list

No ERP system is complete with a proper employee and payroll management system. It will keep records of employees, their personal details, attendances, working hours, leaves, and designated tasks they accomplish. It should have a separate payroll system through which restaurant owners can calculate their salary payments, overtime allowances, bonuses, and other benefits.

Running a restaurant business is not that easy, owing to the great number of tasks involved at the front desk. Managing a business that involves face-to-face customers interactions are more complex than any manufacturing or store businesses. However, an ERP that is solidified with all these excellent features can help handle everything at one point, from front-desk operations and kitchen to inventory and accounting with ease.

Alex Forsyth is a specialist Odoo consultant at Melbourne and placed at Envertis, Australia’s leading ERP solutions provider having inherent expertise in Odoo platform. It is also the trusted Odoo partner and grants businesses with avant-garde Odoo ERP solutions, catering to all their needs.